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Welcome to Coquet Medical Group
Amble Health Centre, Percy Drive, Amble, Morpeth, NE65 0HD
Telephone: 01665 710481
Broomhill Health Centre, Hadston Road, South Broomhill, Morpeth, NE65 9SF
Telephone: 01670 760229

Welcome

Amble and Broomhill image

Welcome to Coquet Medical Group, covering Amble and Broomhill Health Centres in Morpeth.

We will be using this website to keep you informed of all the latest news and events happening at our health centres.

Patients' Rights and Responsibilities

The Staff at Coquet Medical Group will at all times be polite, courteous and respectful towards patients using the services offered. It is expected that patients will in return be polite, courteous and respectful towards all staff members. For the comfort and safety of all staff and patients, abusive behaviour will not be tolerated. This includes: swearing, shouting, threats, refusal to cooperate, drunken behaviour, violent behaviour and refusal to leave the premises when asked.

We will always try to ensure that the rights of patients, as detailed in the NHS Constitution are respected. Full details of these are available on request.

The police will be called if a request to leave the premises is ignored. A written warning (yellow card) will be issued to the person concerned. Anyone in receipt of a second written warning (yellow card) will be removed from the patient list. At present the alternative arrangements set up by Northumberland Care Trust for such patients to receive GP care, is registration with a nominated GP in Blyth, regardless of the patient's address.

Assault is a crime and the NHS will always press for the maximum possible penalty for anyone who commits a crime against NHS staff.

Practice Leaflet

To be inserted

Click for latest news >>

Pathology Reports - 9th August 2022

The pathology lab is experiencing problems with reporting pathology reports, which means we may not have received some or none of your pathology reports from 9th August onwards. The lab are aiming to resolve this problem as quickly as possible (it is a nationwide problem which is affecting a number of GP practices and Hospitals).

Thank you

Coquet Medical Group

COVID-19 Vaccination Update

COVID-19 Vaccination Update

People aged 80 years and older are now eligible for both their COVID-19 and Flu jabs

Please book your vaccinations today by ringing our vaccination booking line on 01670 570 187

Alternatively, you can also phone our reception team on 01665 710 481 or 01670 760 229.

Patient Update - 26th July 2022

Building Works - buildings works started yesterday at our Amble Health Centre. Please note that the building is open but there is only one Receptionist manning our Reception desk so you may experience a small wait when attending for appointments. We are awaiting self check in desks to be installed at both Health Centres in the near future to help.

Telephone Lines - All of our telephones lines are being diverted to Broomhill Health Centre. Unfortunately due to planned and unplanned leave within our reception team you may experience a longer waiting times over the coming weeks. We are looking at alternative staffing options.

Appointment System - We have reviewed and updated our appointment system. We are working towards having 60% of all of our appointments bookable on the day to help with on day demand and access to our GPs and ANPs. Patients will be able to book any appointment on the day as either a telephone call or a face to face appointment. We will continue to have a Duty Doctor on call each morning and afternoon for urgent problems when all of our appointments have been filled. Once our Duty Doctor has been filled beyond a safe clinical capacity our patients will be directed to 111.

Recruitment - We have been continually recruiting for new clinical staff over the last few months and unfortunately we will experience a lag between staff leaving the practice and our new staff starting. We are reviewing our August rota and are seeking Locum staff cover for planned annual leave periods.  

We will keep our patients up to date throughout this busy period and thank you all for your understanding during this very busy time. All of our staff are working extremely hard to keep all of services running throughout the summer. Please bare this in mind and be kind to all of our Team.

Updated on our new clinical staff to follow in the coming weeks.

Team CMG

Welcome to our new website

We have re-designed our website to make it easier to use and to showcase the wider services available within the Well Up North Primary Care Network.

Opening Times button

Opening Times

Opening Times

Amble Health Centre Opening Hours   

Monday to Friday: 08:00am - 6.30pm
Saturday and Sunday: Closed

Our phones are busiest first thing in the morning. If your call is not urgent please ring after 10:30am
If you are calling for blood test results, Please call after 1:00 pm

Broomhill Health Centre Opening Hours

Monday to Friday: 08:00am - 6.30pm
Saturday and Sunday: Closed

Our phones are busiest first thing in the morning. If your call is not urgent please ring after 10:30am
If you are calling for blood test results, Please call after 1:00 pm


When the practice is closed, call 111
or if it is a life-threatening emergency call 999

Extended Hours

THIS SERVICE IS CURRENTLY UNDER REVIEW. FULL DETAILS OF THE SERVICE WILL BE PUBLISHED SHORTLY.

Out of Hours

Out-of-hours times

NHS 111 the Out of Hours Service, is available when your Health Centre is closed i.e. Weekdays from 6.30 pm - 8.00 am, Weekends, 6.30 pm Friday - 8.00 am Monday

Do I really need to contact a doctor?

Please only use the out-of-hours service if your medical condition is such that you cannot possibly wait until the surgery opens again. The provision of an out-of-hours service costs local health authorities a lot of money and its resources are stretched by inappropriate use and patients who really need attention might have to wait longer.


NHS 111 - for urgent medical concerns

NHS 111 is much more than a helpline - if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser.

Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one.

NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.

If you're worried about an urgent medical concern, call 111 and speak to a fully trained adviser. For less urgent health needs, contact your GP or local pharmacist.

Visit the NHS111 website for more information.


When to dial 999: Life-threatening emergencies

Call 999 in a medical emergency - when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

  • loss of consciousness
  • an acute confused state
  • fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions.

Also call 999 if you think someone has had a major trauma. Major trauma is often the result of a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.

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Appointments

Book an Appointment Online

System Online - Appointments

You can now book appointments online and save yourself a trip to the surgery. To use the service, you will first need to contact us at reception to obtain a username and password. Once you have these, click on the link above to log in to this website and book your appointment.

Making an Appointment

We offer a wide range of appointments with our expanding clinical team including General Practitioners, Advanced Nurse Practitioners, First Contact Physiotherapists, Mental Health Practitioners, Practice Nurses, Clinical Pharmacists, Nurse Associates, Health Care Assistants, Phlebotomist, GP Link Workers and Health and Wellbeing Coaches.

Speak to our Reception Team who can direct to the most appropriate service

We offer a mixture of telephone and face-to-face appointments either over the telephone or by attending the practice.

Our appointment system enables you to book:

  • A routine appointment in advance.
  • an 'on the day' appointment for a more urgent problem. 

We have a on call General Practitioner each morning and afternoon to deal with any urgent queries when our appointments are full.

If we have exceeded our capacity of available appointments, you will then be directed to 111. 

If you no longer need your appointment, please notify the surgery.

Please make sure you notify us if you change your address or telephone number.

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Prescriptions

Order a Prescription Online

You can now order your repeat prescriptions online and save yourself a trip to the surgery. To use the service, you will first need to contact us at reception to obtain a username and password. Once you have these, click on the link above to log in to this website and place your order.

Prescription Orders by Telephone

We have a dedicated telephone line for ordering repeat medications. Please note the area code: 01670 570 162

Please have the names of the medication required with you when requesting repeat prescriptions and try to order a number of items each month rather than one each week. This avoids errors and saves time. TO AVOID WASTING MEDICINES, PLEASE ONLY ORDER THE ONES YOU NEED.

Please allow at least 3 working days for your prescription.

Help Us to Help You

Help us to reduce the cost of prescriptions

In the year prior to June 2017, the NHS spent approximately £569 million on prescriptions for medicines for minor conditions, which could otherwise be purchased over the counter (OTC) from a pharmacy and/or other outlets such as petrol stations or supermarkets.

The costs to the NHS for many of the items used to treat minor conditions are often higher than the prices for which they can be purchased over the counter as there are hidden costs. For example, a pack of 12 anti-sickness tablets can be purchased for £2.18 from a pharmacy whereas the actual total cost for the NHS is over £35 when you include GP consultation and other administration costs.


Prescribing policy

Northumberland CCG is asking practices not to prescribe treatments for minor and self-limiting conditions if the treatment can be bought over the counter. Please help us by buying medication such as:

  • Paracetamol for pain when used now and again rather than daily
  • Ibuprofen when used for pain now and again rather than daily
  • Antihistamines (Cetirizine and Loratadine) for mild to moderate hay fever
  • Lubricant eye drops for dry eyes/sore tired eyes
  • Antacids for indigestion and heartburn
  • Haemorrhoid creams / ointments and suppositories

 

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Services

Getting a Sick Note/MED3

Periods of sickness < 7 days

You do not need a Sick Note if you are off sick for seven calendar days or less, because you can self-certify your leave for this time. Click here to download a self-certification template which you can use to inform your employer of your situation.

Periods of sickness > 7 days

A sick note must be signed by a doctor, but you do not always need to see a GP in person to get one.

It depends on:

  • why you're off work sick
  • whether a GP needs to assess you face to face
  • if you have been in hospital

If you need a sick note/MED3, contact the practice. Our receptionists will book a phone consultation in the first instance.

Getting a Test Result

How do I get my test results?

The doctor or nurse will tell you when your results are expected to be available.

 If you have a blood test or a specimen sample taken, then the majority of these results are available within 7 days.

If you have online access, you will be able to view your own results once they have been filed by a clinician, if you wish to get online access, please speak to a member of our Reception Team.

Some clinicians may text you following your results being received.

If you have not heard about your results within 7 days, please contact our Reception Team. Our reception staff are only able to give out information documented on the result by a clinician. They are unable to advise you what a test may mean or give advice on any medical issues relating to the test result. 

Other investigations such as X-ray or hospital test results often take a little longer than 7 days, so please allow at least two weeks before contacting us for your results.


Urine Samples

We will only accept urine specimens at reception which has been requested by a clinician at Coquet Medical Group.

Shingles Vaccination

A vaccine to prevent shingles, a common, painful skin disease is available on the NHS to people in their 70s.

The shingles vaccine is given as a single injection into the upper arm. Unlike the flu jab, you'll only need to have the vaccination once and you can have it at any time of the year.

The shingles vaccine is expected to reduce your risk of getting shingles. If you do go on to have the disease, your symptoms may be milder and the illness shorter.

Shingles can be very painful and uncomfortable. Some people are left with pain lasting for years after the initial rash has healed. Shingles is also fatal for around 1 in 1,000 over-70s who develop it.

It's fine to have the shingles vaccine if you've already had shingles. The shingles vaccine works very well in people who have had shingles before and it will boost your immunity against further shingles attacks.

Who can have the shingles vaccination?

You're eligible for the shingles vaccine if you are aged 70 or 78 years old.

In addition, anyone who was previously eligible (born on or after 2 September 1942) but missed out on their shingles vaccination remains eligible until their 80th birthday.

When you're eligible, you can have the shingles vaccination at any time of year.

The shingles vaccine is not available on the NHS to anyone aged 80 or over because it seems to be less effective in this age group.

 

We now have another vaccine (shingrix) for patients with a weakened system which is given in 2 doses 8 weeks apart.

 

Carers Register

Are you a carer? We hold a register for carers on our practice computer system.

If you would like us to add your details please let our receptionist know. Your GP or health professional can also refer you to Carers Northumberland for information, emotional and sometimes practical support. Or you can self refer by ringing : 01670 320 035

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New Patients

Registering as a New Patient

All UK residents have the right within the NHS to be registered with a doctor. We are pleased to register anyone who lives within the practice area.

Please visit the surgery and talk to our receptionists. It would be a great help if you could bring with you your up-to-date medical card. If you cannot find it, do not despair. Simply see our receptionist and ensure you know the following details:

  • Full name, including previous names
  • Date and place of birth
  • Last address
  • New address and post code
  • Last name and address of your previous Doctor
  • NHS number - if not known (it is not the same as your National Insurance number) enquire from your previous doctor before attending to register.

Please note you must provide the name of your previous doctor. If you do not know, or cannot remember, please contact your previous surgery for the necessary information. We need this information to be able to register you with our practice.

To register as a new patient, you need to complete two forms for each person wishing to register and return them to the surgery once completed. To save you time, you can download both forms here.

Catchment Area

Our catchment area is displayed below. New patients can check with reception to see if they fall within our area.

CMG Catchment Area

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Patient Group

About our Patient Participation Group

We are committed to providing the best possible care for our patients. To support this aim we have created a Patient Participation Group (PPG) within the Practice that consults with patient volunteers who have elected to join our Patient Reference Group (PRG). 

If you wish to join the CMG Patient Group and are happy for us to contact you occasionally by email, please complete our Online Form

Join the PPG

If you wish to join the CMG Patient Group and are happy for us to contact you occasionally by email, please complete our Online Form

Minutes of Latest PPG Meeting

Download the minutes of our latest Patient Participation Group Meeting:

October 2021

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About Us

The Doctors

Dr Alison Oxby

Dr Alison Oxby - Partner

MBBS MRCGP DFFP LOCIUT FinDoc - Registered 1989 at London University

Dr Oxby has been a partner in the Practice since 2004. She is based at Broomhill Health Centre. She has extensive experience in contraception and women's health issues. She is the Practice lead on contraception, HRT and sexual health issues within the Practice and holds weekly sexual health clinics. She is currently the Practice prescribing lead working closely with the Practice Medicines Manager.

Her interests outside the Practice are music, singing, travel, cooking and being mum to two young boys.


Dr Katherine McConnachie

Dr. Katherine McConnachie - Partner

MBBS MRCGP DFSRH - Registered 2010 at Newcastle University

Graduated from Newcastle University 2010, Durham and Tees Valley GP training scheme, completing training in 2018. Before joining CMG, she worked for Skerne Medical Group in Sedgefield. Interests include skin, joint injections and women's health. Personal interests - running, hiking and time with her family.


Dr Ben Burville

Dr Ben Burville - Partner

Dr Burville qualified as a General Practitioner from Sheffield University in 2003. He has been a GP Trainer and NHS Appraiser since 2010.

Following on from his House Officer role he went straight onto the Northumbria Scheme for GP Training. His interests in the Practice include child and adolescent medicine, diabetic care and minor operations. 

He is a married, family man who enjoys a range of sports and is passionate about wildlife. When not at work he can often be found diving in the North Sea off the Farne Island. He has been involved in numerous BBC wildlife programmes - see www.youtube.com/bburville


Dr Jamie Willey

Dr Jamie Willey - Partner

Dr Willey qualified from Newcastle University in 2008. He went on to complete his General Practice training in the North East and has been working in the area since completing this in 2013. He has a special interest in the management of drug and alcohol problems and also in Learning disability.

He enjoys music and plays in a band. Also he loves spending time in Northumberland hiking, fishing and playing golf.


Dr Katherine Carmen

Dr Katherine Carman - Partner

Dr Carman qualified from Newcastle University in 2009. She then did her post-graduate and GP training throughout Northumberland and came to join Coquet Medical Group in 2014. She is now based at Amble Health Centre but covers Broomhill as well.

Dr Carman is interested in all aspects of General Practice. She runs the postnatal clinic and is involved with the Northumberland Breastfeeding Strategic Group.

Outside of work Dr Carman can be found mountain biking, fell running with her dogs and spending time with her young family.


Dr Julia Lamberth

Dr. Julia Lamberth - GP

MBBS MRCGP DRCOG registered 2015 at Newcastle University

Having graduated from Newcastle University in 2015 Dr Lamberth went straight into GP training, qualifying in 2020. All her training posts have been in the North East, including one 6 month placement at Coquet Medical Group in 2018. Special interests include palliative care, elderly care and women's health. She works predominantly at Amble Health Centre.

Outside the practice she is interested in fitness, travel and baking.


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Dr Mike Cannon - GP


Kay Williams

Kay Williams - Advanced Nurse Practitioner


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Lynne Beattie - Advanced Nurse Practitioner


 

The Nurses

Michelle James

Michelle James - Lead Practice Nurse


Fiona Smith

Fiona Smith - Practice Nurse


Robyn Sykes

Robyn Sykes - Practice Nurse


Ann Taylor

Ann Taylor - Practice Nurse


Lynsey Terry

Lynsey Terry - Nurse Associate


Kym Stewart

Kym Stewart - Health Care Assistant


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Melanie Wall - Health Care Assistant


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Lucy Wintrip - Health Care Assistant


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Julie Wingfield - Health Care Assistant


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Maria Carroll - Health Care Assistant


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Coleen Common - Receptionist/Phlebotomist


 

Non-Clinical Team

Lisa Scott - Practice Manager

Rebecca Curtis - Assistant Practice Manager

Lorraine Conroy - Medicines Manager

Carla Robertson - Assets & Project Manager


Secretary Team

Gemma Dunn - Team Lead

Rebecca Dewson

Lauren Tailford

Dawn Farrell


Administration team

Ann Marie Heatley - Long Term Condition Team Lead / IIF Care Coordinator

Linda Harding - Long Term Condition Administrator

Lesley Griffiths - Long Term Condition Administrator / IIF Care Coordinator

Caitlin Holmes - IIF Care Coordinator

Jennifer Marshall - Clinical Secretary

Gayle Modral-Walker - Summariser

Denise Rowell - Admin Assistant District Nursing/Podiatry/Health Visiting


Reception Team

Marie Morrison - Reception Manager

Imogen Manion-Potts - Lead Receptionist

Jane Black

Coleen Common 

Laura Dawson

Yvette Lee

Denise McLay

Christine Shanks

Tracy Taylor-Jones

Dawn Wade

Judith Smith

Sarah McDermott

Laura Green

Sophia Lillico

 

Care Quality Commission

GP Earnings Statement

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in this practice in the last full financial year was £85,499 before Tax and National insurance. This is for six full time GPs, three part time GPs.

Practice Newsletter

Download the latest edition of our Practice Newsletter:

April 2022

Friends and Family Test

It is a contractual requirement that all GP Practices undertake the NHS Friends and Family Test (FFT).

The FFT is a feedback tool, that helps us to improve our services.

Would you recommend us? Tell us what you think about our service by completing our FFT.

Confidentiality

All members of the Primary Health Care Team must adhere to a strict policy on confidentiality and are specifically trained in confidentiality issues. Breach of confidentiality could result in dismissal.

As a training practice medical records may be viewed by other professionals who are involved with your care, under strict confidential agreements. If you object to this, you must inform us so that your notes may be marked.

Patients can request to discuss sensitive issues with a receptionist in private.

Data Protection and Opt Out

We comply with General Data Protection Regulations (GDPR) to keep your medical records private and secure. 

Click here to download our Practice GDPR Privacy Notice.


In 2018, the national data opt-out was introduced, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs.

Patients can view or change their national data opt-out choice at any time by using the online service at www.nhs.uk/your-nhs-data-matters or by clicking on "Your Health" in the NHS App, and selecting "Choose if data from your health records is shared for research and planning".

More information is available from the NHS Digital website.


How the NHS and care services use your information

Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:

  • improving the quality and standards of care provided
  • research into the development of new treatments
  • preventing illness and diseases
  • monitoring safety
  • planning services

This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.

Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.

You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.

To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters. On this web page you will:

  • See what is meant by confidential patient information
  • Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care
  • Find out more about the benefits of sharing data
  • Understand more about who uses the data
  • Find out how your data is protected
  • Be able to access the system to view, set or change your opt-out setting
  • Find the contact telephone number if you want to know any more or to set/change your opt-out by phone
  • See the situations where the opt-out will not apply

You can also find out more about how patient information is used at:

https://www.hra.nhs.uk/information-about-patients/ (which covers health and care research); and

https://understandingpatientdata.org.uk/what-you-need-know (which covers how and why patient information is used, the safeguards and how decisions are made)

You can change your mind about your choice at any time.

Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.

Access to Premises

Both Health Centres provide access for disabled patients, having ramps at the main entrances, automatic front doors, lowered reception desks and disabled toilets. We have moving signs call boards and a tannoy system to aid patients who have impaired hearing and/or vision. If you encounter any difficulties when visiting us please do not hesitate to ask any member of staff for help.

Interpreting Services

Interpreting services can be arranged for patients if necessary. If you feel you need this service, please ask the receptionist for details when making you appointment.

Patient Policies

Equality and Diversity

Coquet Medical Group expects all staff. patients and visitors to be treated fairly with equal consideration and respect.

All staff, patients and visitors have a responsibility to ensure that no one is disadvantaged due to their gender, colour, age, ethnic or national origin, nationality, disability, religious or political beliefs and sexual orientation.

Discrimination on unlawful or unfair grounds will not be tolerated.

All staff are given equality and diversity training.

Infection prevention and control

All staff adhere to our Infection Prevention and Control Policy and attend annual staff training to help eliminate infections. Patients are requested to help by using the hand gel dispensers at the main entrances when entering and leaving the premises. If you have any suggestions or comments regarding our infection prevention and control you may leave these in our suggestions box.

Chaperone policy

All patients have the right to be accompanied by a person of their choice when attending for an intimate examination. Your doctor or nurse may suggest that a chaperone be present during an intimate examination. An appropriately trained chaperone can be provided by the Practice if requested.

Feedback and Complaints

How to Make a Complaint

If you wish to make a formal complaint, please do so AS SOON AS POSSIBLE, ideally within a matter of a few days. This will enable us to establish what happened more easily.

If doing that is not possible, your complaint should be submitted within 12 months of the incident that caused the problem; or within 12 months of discovering you have a problem.

Our Complaints Procedure can be downloaded here (This document is also available from reception).

You should address your complaint in writing to the Practice Manager.

You can also download a leaflet which explains how to complain or give feedback about NHS services.

What we will do

We will acknowledge your complaint within 3 working days and aim to have fully investigated within 10 working days of the date it was received. If we expect it to take longer we will explain the reason for the delay and tell you when we expect to finish. Once the investigation is completed we will be in a position to offer an explanation in writing or convene a meeting.

When we look into your complaint we aim to:

  1. Find out what happened and what went wrong.
  2. Make it possible for you to discuss the problem with those concerned, if you would like this.
  3. Make sure you receive an apology, where this is appropriate.
  4. Identify what we can do to prevent the problem occurring again.

Complaining on behalf of someone else

We keep strictly to the rules of medical confidentiality. If you are not the patient, but are complaining on their behalf, you must have their permission to do so. An authority signed by the person concerned will be needed, unless they are incapable (because of illness or infirmity) of providing this.

People who can help you with your complaint

Free confidential and independent support is available from:
Patient Advice and Liaison Service (PALS)
Freepost: RLTC-SGHH-EGXT
North of Tyne PALS
The Old Stables
Grey's Yard
Morpeth NE61 1QD

Tel: 0800 032 0202

Healthwatch Northumberland

If you feel you cannot raise your complaint with us you may wish to contact Healthwatch Northumberland:
Independent Complaints Advocacy Northumberland
Adapt North East
Burn Lane
Hexham NE46 3HN

Tel: 03332 408468
healthwatchnorthumberland.co.uk

Taking it further

If you remain dissatisfied with the outcome you may refer the matter to:
The Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London SW1P 4QP

Tel: 0345 0154033
ombudsman.org.uk

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Contact Us

Contact Details

Amble Health Centre

Amble Health Centre

Percy Drive
Amble
Morpeth
NE65 0HD

Telephone: 01665 710481

Out of Hours Telephone: 111


Broomhill Health Centre

Broomhill Health Centre

Hadstone Road
South Broomhill
Morpeth
NE65 9SF

Telephone: 01670 760229

Out of Hours Telephone: 111

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